Important Delivery Disclaimer
We understand that people have busy lives but please bare in mind that someone will need to be at the address to sign for the package.
We will dispatch your printing on time but if the courier cannot find your address or they receive no reply at the door then this will cause a delay in delivery and your deadline could be missed.
Additionally couriers don’t have the time to phone each customer so the address should be easy to locate and deliver to or, again, this will cause a delay. We do not pass on the courier’s phone number because they will be unable to deal with anyone bar the account holder (us).
If your address is in any way difficult to find: it’s a flat, there’s an access code, the front door is on a different street, you are only home for half an hour in the afternoon…then 99 times out of 100 this will cause a delay. DO NOT LEAVE IT UNTIL THE LAST DAY FOR YOUR PRINTING TO ARRIVE! We cannot state this strongly enough. UPS are the best delivery company (which is why we use them) but delays can and do still happen.
If you can’t be in all day then it is best to choose an alternative address (friend, work, family) or request a pre10:30am or pre12noon delivery slot. If a timed slot isn’t requested at the time of order then we will dispatch on a standard 9-5.30pm delivery.
If you have a crucial deadline on the same day as delivery then PLEASE request a morning slot rather than praying the courier arrives before 5.30pm. OR even better leave more time and receive the delivery the day before to take all the stress away!
APOLOGY: Sorry for spelling that out in such detail but too many jobs are delayed because people just aren’t in to receive the package or the address was ridiculous to find. A little bit of forward planning means that the courier will be able to deliver without a problem and any last minute worries will be avoided.